Privacy Policy
DESIGN’PARTNER SAS, whose registered office is located at 83 rue Yves Landegren, Vire Normandie, is the data controller for the processing of personal data carried out on the website lamaisonduteeshirt.com.
If you have any questions about your personal data or wish to exercise your rights, please use the contact form available on the website’s «Contact us» page.
Categories of data collected
As part of our services, we may collect the following categories of data:
- Identity data: first and last name;
- Contact details: postal address, email address and telephone number;
- Order data: products ordered, purchase history, and billing and delivery information;
- Payment and transaction data;
- Login and browsing data.
Why do we use your data?
We primarily use your personal data to:
- Respond to your enquiries;
- Create and manage your customer account;
- Process your orders, payments and deliveries;
- Provide after-sales service;
- Comply with our accounting and legal obligations;
- Keep the website secure and prevent fraud;
- Send you marketing communications where permitted by law;
- Measure website traffic and manage cookies according to your preferences.
Depending on the processing activity concerned, we rely on the performance of our contract with you, compliance with a legal obligation, our legitimate interests or your consent.
How long do we keep your data?
We retain your data only for as long as necessary for the relevant purpose and to comply with our legal obligations. As a guide:
- Data relating to orders and invoicing is retained for the applicable statutory period;
- Requests submitted to customer service are retained for the time needed to process them and then, where necessary, archived for the period applicable to the establishment, exercise or defence of legal claims;
- Data used for marketing purposes is retained for the duration of the business relationship and then for a maximum of three years from its end or from the last contact initiated by the customer or prospective customer, unless otherwise required;
- Cookie preferences are retained for the period specified in our Cookie Policy.
Who may receive your data?
Your data may be accessed by authorised DESIGN’PARTNER employees and by service providers required to operate our services, including our hosting, payment, delivery, IT maintenance, audience measurement and communications providers.
Where certain service providers process data outside the European Economic Area, we ensure that such transfers are governed by a mechanism recognised under the applicable regulations.
Your rights
Subject to the conditions laid down by law, you have the right to access, rectify, erase, object to, restrict and receive your data in a portable format. Where processing is based on your consent, you may withdraw it at any time.
You also have the right to issue instructions regarding what should happen to your data after your death.
You can exercise your rights using the contact form available on the website’s «Contact us» page, stating in the subject line that your request concerns your personal data. Proof of identity will only be requested if there is reasonable doubt about your identity.
We will respond as quickly as possible and no later than one month after receiving your request. This period may be extended by two months if the request is complex or due to the number of requests received. If so, we will notify you.
You may also lodge a complaint with the French Data Protection Authority, the CNIL.